Shipping and Return Policy


SHIPPING POLICY

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere within the United States using either USPS or UPS as shipping providers. 

a. Shipping Charges

All orders over $99 placed on our main website will receive Free Shipping. 

Unfortunately, we do not currently offer International Shipping, however, this is an option that we will be looking into in the near-future. 

2. RETURN, EXCHANGE POLICY, CANCELLATIONS, AND REPLACEMENTS

Our goal is to ensure your complete satisfaction with your purchase.

Order Timeline: 

Lead-times differ based on our current production schedule. Our current lead-times average 1-2 week from the customer's order date. In extreme cases, some orders may take up to 3 weeks from the customer's order date.

Lead-Times on Orders can depend on several factors including, but not limited to: Number of Item(s), Number of Custom Item(s), Product Type(s), and COVID-19 Supply/Manufacturing Restrictions. 

• Due to a high volume of package increases and limited employee availability caused by the impact of COVID-19, USPS and UPS may experience additional delay in delivering your package. 
• Lead-Times can also fluctuate based on the following factors:
• Equipment Malfunctions
• Invalid Shipping Addresses
• Local Weather Transit Delays
• Federal Holidays

Return Policy/Cancellations

Custom Items/Monograms are non-refundable. We can not allow the cancellation of an item, as all items are made to order. We have time and resources that have already been allocated to processing an item from the time an order is placed.

Promotional/Sale Items and/or Special Offers cannot be cancelled and are non-refundable. 

Returns and exchanges will be accepted up to 10 days after the receipt of the item, fees may apply in some cases at the discretion of the company. Clearance and custom items cannot be returned under any circumstances. 

Should you experience any issue receiving your order, please reach out to us with a picture of the item and box you received at Endlessdecormiami@gmail.com within 10 days of receiving the order. Once 10 days have passed since the receipt of the item, we will no longer issue replacements. 

Contact Us

If you have any further questions or concerns regarding these terms, please contact us Endlessdecormiami@gmail.com